Assistance for repatriated crew members at Madrid (MAD) and Barcelona (BCN) airports in Spain

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  • In the unfortunate event that crew members are repatriated, EUCRISA has AENA-accredited staff at Madrid (MAD) and Barcelona (BCN) airports who can accompany and provide assistance to passengers with a Seaman’s Book.
  • We offer assistance for repatriated crew. We help with everything crew members may need from the moment the plane lands at Madrid (MAD) or Barcelona (BCN) airport until they board their return flight to their country of origin, outside the Schengen Area.
AENA-accredited staff
Assistance to passengers with a Seaman’s Book
Assistance for repatriated crew
Help from the plane lands to board

We are at the customer’s side at all times

Customers receive real-time notifications about the status of their crew’s visa applications.

Arrival

Visa

Boarding